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SO WHAT'S A PERSONA?

Understanding the People Who Make the Market

ORIGINS

As near as I can tell, Persona is a term conceived by Alex Cowen and he uses it to understand the human elements of a market; it is the first step in his Venture Design Process (VDP).  I would encourage you to visit Alex's website for his full discussion on Personas.  For my efforts I have used Personas as a means of naming and organizing roles the various stakeholders fill in the market(s) I've identified.

PERSONAS AND STORYBOARDING

Personas are especially helpful  to me when I am storyboarding, and storyboarding is a powerful tool for visualizing the relationships that Personas in a particular market share with one another.  It's a great way to graphically represent a market and the human roles within that market.  In turn, this work helps me develop the role-based questions I can use for Customer Discovery Interviews.  The interviews put me in direct contact with the people in those roles, and ultimately help me understand the motivations and needs across Personas.

A COMBINATION

Going back to Michael Gerber and his book E-Myth, and combining it with Alex Cowen's VDP,  understanding the motivations and needs of Personas is a powerful mechanism for understanding markets.   My hope for this combination would be to validate Commodity worthiness in terms of a marketable Product, and in doing so, create an exceptional brand.

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